Creator & team support
Need help with draft uploads, timeline feedback, team invites, or workspace settings? Our support team is here to help.
Get in touch
Reach out to our specialized teams directly by department. We review every message and typically respond within one business day.
Brands & partnerships
Want to partner with top YouTube creators, get listed in our verified Sponsor Directory, or discuss brand memberships?
Billing & invoices
Questions about your Creator subscription, invoices, payment receipts, or Stripe billing webhooks?
Press & media
Journalists, creators, and media inquiries regarding Audence product releases, interviews, and brand assets.
Legal, DMCA & privacy
Formal DMCA copyright takedown notices, counter-notifications, EULA inquiries, or statutory privacy requests.
General outreach & welcome
General feedback, questions about our creator roadmap, or just saying hello to the team.
Need immediate help with your account?
For authenticated creators and editors, submitting a ticket through our in-app support desk automatically attaches your workspace context and plan tier for priority resolution.
Open support ticketor email directly at support@audence.app